Royal Roofing’s New Year Resolutions
The start of the year is a perfect time to set intentions for the rest of the year. It’s also a great time to reflect on the previous year’s performance and improve on that performance even more. Royal Roofing Company had many fantastic successes last year. We want to ensure that we escalate those successes even more in 2019. Here are some of the resolutions we’ve made with the goal of providing even more positive roofing experiences to our customers.
1. Growing our Team of Roofing Estimators
As our Roofing Company continues to thrive, we will make it our priority to further train and develop our team of professionals. Having a great team means that we can always handle the high demand of customers during peak “Rainy” seasons. Typically when property owners are often the most desperate for service. Royal Roofing’s Estimators and Service Crews are all in-house employees who have been thoroughly trained. Product knowledge, application technique, safety and etiquette are a pinnacle at Royal Roofing. Most have had a very long tenure with Royal. Because we grow from within, you get experience, consistency and pride of workmanship from ANYONE at Royal Roofing. We will continue to reinforce the values of Superior Service, Best Quality & Ultra Professionalism to each of our estimators along with being price sensitive. Each of these goals together will help to maximize customer satisfaction in 2019.
2. Roofing Education
Providing extensive roofing education to our customers distinguishes Royal Roofing Company from most other roofing contractors. We’ve done a great job in ensuring that you fully understand your property’s unique roofing needs and your options. We want to take that a step further. Our company will be providing a weekly blog and email blast with roofing tips and education. Video content will be included as well. We are constantly reminded that with greatness comes great responsibility, and we take that very seriously. Making sure that our customers are well educated before making such a large, long-term investment is our most important goal this year besides roofers’ safety!
3. Learn Something New
As much as we want to provide education to our customers, it’s essential that WE stay up to date with changes in the Roofing Industry. New improvements and choices in roofing materials are always emerging, which affect the life, look and warranty of your roof. By keeping current, we can pass along the latest and greatest in roofing to maximize your choices. One main source of education for Royal Roofing comes from the major roofing material Manufacturers.
They include GAF (the oldest and largest roofing manufacturer in North America), CertainTeed, Owens Corning, etc. Several Professional Roofing Journals including Professional Roofing, Roofer Magazine and RSI (Roofing, Siding & Installation) also keep us up to date. Our alliances with NRCA (National Roofing Contractors Association), WSRCA (Western States Roofing Contractors Association) and RCAC (Roofing Contractors Association of California) also keep us up to speed in the Industry. Continuation of our foremen and crews’ annual certification will take place, which involves testing on proper technique and product knowledge. Doing this is one of the requirements for Royal Roofing to maintain its Master Elite status with GAF, that only 2% of roofers in the nation can claim. This year we will keep up with all of these practices. Our company will also increase our participation in roofing conferences, webinars and roofing workshops.
4. Give Back to Our Community
We will ensure that we take care of the community that takes care of us. As a Roofing Contractor, we know the importance of giving back. Our company was built on caring and making sure that our customers know that we’re there at heart. The Roofing Advice you’ll get with our free Roofing Estimates and photos comes with maximum integrity. By stepping up to meet your expectations for prompt, professional and attentive service we hope to establish a long-term liaison that you can tap into for decades. We will always do our best to respond and service you as quickly as possible during the high demand times that arise from heavy rains. What we expect to receive back is the satisfaction that we made a difference.
To a Better Year
We’re excited about all of our New Year’s Resolutions for 2019. Please call or text a message to Steve Pinkus, Owner of Royal Roofing (213) 305-0277 or call the office (562) 928-1200 with any roofing questions and needs. We are here to help (from management to our front-line men and women)!! We wish you the best in accomplishing your New Year’s Resolutions. Together let’s make it a FANTASTIC 2019!